Tool Information
Scribe is an AI-powered tool that converts any process into a step-by-step visual guide. By using the Scribe recorder while working through a process, the tool automatically generates a how-to guide complete with screenshots, instructions, and clicks. The product interface allows users to add edits and customization, such as additional details, annotations, and branding. Once complete, the instructional guide can be easily shared through URL links, exported as a PDF document, embedded into existing tools and wikis or exported to Confluence. The tool supports integration with popular web browsers such as Chrome and Edge, as well as with desktop platforms. Scribe is used to document processes 15 times faster and helps increase team productivity by 25%. Teams use Scribe to onboard new hires, create SOPs, build training materials, answer questions, and assist customers. It is a suitable solution for operations, customer-facing, sales, HR, and IT teams. Scribe's impressive performance has attracted hundreds of thousands of teams who save time with its user-friendly interface. Scribe offers a free version, with additional paid features for enterprises. The tool offers a range of resources for its users, such as product demos, customer stories, and ebooks, to support them to get started with the tool.
F.A.Q (19)
Scribe is an AI-powered tool that converts any process into a step-by-step visual guide. It accelerates process documentation and facilitates knowledge sharing, thus boosting team productivity.
Scribe creates visual guides by using a recorder that captures the process while a user works. This recorder automatically generates a how-to guide, which consists of screenshots, instructions, and clicks through the captured process.
The Scribe recorder operates by being turned on while the user goes through a process, then it is turned off once the process is complete. The recorder works on Chrome and Edge browsers, as well as on desktop platforms.
Yes, users can customize the guides created with Scribe. The product interface allows users to add more detail, edit screenshots, redact any sensitive information, add text, annotations, and custom branding.
Scribe supports integration with popular web browsers such as Chrome and Edge. It is also compatible with desktop platforms.
Yes, the guides created with Scribe can be shared through various methods. Users can send links to teammates or clients, export the guide as a PDF document, embed the guide into existing tools or wikis, export to Confluence, or copy into a document using HTML or Markdown.
Yes, Scribe can be used to onboard new hires. Its capability to create easily understandable step-by-step guides makes it an ideal tool for introducing new hires to company processes and systems.
Yes, Scribe is helpful in creating standard operating procedures (SOPs). The tool expedites the development of clear, detailed, and visual SOPs that can improve consistency and quality in performance.
Scribe facilitates teams in building training materials by recording and breaking down processes into easy-to-follow visual guides. These guides can then be customized and shared, enhancing the training experience.
Scribe has reportedly increased team productivity by 25% by enabling faster documentation of processes and quicker access to answers to questions.
Scribe is mainly used by operations, customer-facing, sales, HR, and IT teams. It's versatile and adaptable, making it a reliable solution for various industries.
Yes, Scribe offers a free version. Users can get started with it at no cost.
Scribe provides users with a range of resources to support their use of the tool. These resources include product demos, customer stories, and ebooks.
Yes, the instructional guides created with Scribe can be exported as PDF documents, allowing easy sharing and archiving.
Yes, Scribe can be integrated into existing tools and wikis. Users can embed the generated guides into these platforms with ease, enhancing accessibility and convenience.
Scribe supports integration with Confluence by enabling direct export of the instructional guides to this platform.
Yes, users can add branding to the Scribe guides. The tool allows for the addition of custom branding to instructional guides for a personalized and professional appearance.
Yes, Scribe can be used to assist customers by creating process guides that provide clear, visual, step-by-step instructions, answering common questions and enhancing the customer experience.
Yes, Scribe offers product demos. Users can watch a short product demo to understand how Scribe works and how it can save their team hours per week.
Pros and Cons
Pros
- Generates visual guides
- Automates step-by-step instructions
- Includes screenshot feature
- Offers editing and customization
- Supports annotations addition
- Enables branding incorporation
- Easily shared guides
- URL link sharing
- Export as PDF
- Embeds into existing tools
- Exports to Confluence
- Works with Chrome and Edge
- Desktop platforms compatible
- Increases productivity by 25%
- Speeds process documentation 15x
- Assists in onboarding
- Creates SOPs
- Builds training materials
- Helps answer questions
- Offers customer assistance
- Suitable for diverse teams
- Used by hundreds of thousands
- User-friendly interface
- Free version available
- Enterprise paid features
- Offers product demos
- Includes customer stories
- Resources and ebooks
- Enhances team training
- Supports new hire onboarding
- Suitable for tool implementation
- Allows for documentation processes
- Redaction of sensitive information
- Allows text addition
- HTML or Markdown export
- Saves time
- Increases success rate
- Automated recording feature
- Works on web browsers
- Case study availability
- Webinars and guides
- Quality assurance usage
- Supports operations teams
- Used by Sales Ops & Enablement
- Used by HR & L&D teams
- Used by IT Teams
- Improves customer-facing operations
- Easily accessible help center
- Secure tool
- Affiliate program availability
Cons
- No mobile support
- No Firefox integration
- Visibility of sensitive data
- Limited customization options
- Limited integrations with tools
- Dependent on browser compatibility
- No ROI metrics included
- Doesn't offer real-time updates
- No collaborative features
- No auto translation for languages
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