Tool Information
Knowstory is an AI-powered tool that converts your website content into an interactive chatbot using ChatGPT. It is designed to replace the traditional keyword-based search with an intuitive and conversational AI that offers relevant results based on the context of the user's queries. This, in turn, improves user experience and engagement on the website. Knowstory can handle common queries, reducing the load on your support team, enabling them to focus on more complex tasks, and streamlining operations.To use Knowstory, link your website and upload all relevant documentation to create a chatbot trained to answer any question about your website and documentation. Knowstory offers an embeddable search bar that can be integrated into any website in minutes using its API or used on its web platform. The pricing plans are flexible and built to suit your needs with a free plan, starter, pro, and enterprise plans.Knowstory stores your documents on secure servers with support to handle various document formats. The public stories allow users to ask questions on the website, and the charges are billed per question by Knowstory. If you get stuck or need support, you can reach out to the founders via email or Twitter and access Knowstory documentation on how to create your chatbot from scratch. In summary, Knowstory offers a simple, snappy, capable, and delightful AI tool that makes it easy to create a chatbot for your website, thereby improving your website's user experience and engagement.
F.A.Q (20)
Knowstory is an AI-powered tool that leverages ChatGPT to transform your website content into an interactive chatbot. By replacing your conventional keyword-based search with a conversational AI, Knowstory enhances the search experience on your website. It's capable of handling common queries, thus easing the workload on your support team. To utilize Knowstory, you just need to link your website and upload all pertinent documentation to generate a trained chatbot equipped to address any query related to your website and its content.
Knowstory enhances the user experience on your website by providing immediate, accurate responses to user queries. This not only boosts user engagement but also replaces the traditional keyword-based search with an intuitive, conversational AI that understands context and provides relevant results. This leads to a more interactive and satisfying user experience.
Even though the specific types of supported documents are not detailed, the application of Knowstory suggests it can handle various document formats. When you specify a link to your website and upload any attached documentation, it creates a chatbot that can answer any question in relation to your website content.
Key features of Knowstory include: 1. AI-Powered Chatbot - Knowstory uses ChatGPT to create intuitive chatbots from your website content. 2. Improved User Experience - Knowstory improves the user experience by providing immediate, accurate, and context-dependent answers. 3. Reduced Support Load - Helps your support team focus on more complex tasks by handling common customer queries. 4. Seamless Integration - Allows you to embed a search bar on your website and provides API access for easy integration. 5. Security - Ensures secure storage of your documents on their servers.
Knowstory utilizes an AI-based approach to handle queries. Instead of conventional keyword-based search, Knowstory employs a smart AI that grasps the context of user queries to offer suitable answers. This relieves the pressure on your support team as it effectively addresses common queries.
Your documents are securely stored on Knowstory's servers, though it doesn't mention the specific security measures implemented to protect your data. There is emphasis on secure storage, illustrating that data security is a priority for Knowstory.
The term 'story' in the context of Knowstory likely refers to the AI chatbot created by interpreting your website and uploaded documentation. These 'stories' are trained to answer any question about your website and documentation, thus creating an interactive user experience on your website.
Yes, Knowstory offers API access. This feature allows more advanced integration beyond embedding a search bar on your website. They provide an easy-to-understand API, and detailed documentation is available.
To create a chatbot with Knowstory, you need to link your website by specifying its URL and upload any documentation you have for your users. Knowstory then interprets this content to create a trained chatbot that can answer questions based on the information from your website and documents.
Knowstory's chatbot understands the context of user queries leveraging the power of AI and specifically, ChatGPT. Instead of only recognizing keywords, the chatbot grasps the broader context of the query, allowing for a more nuanced, accurate response than traditional search algorithms.
Knowstory offers an embeddable search bar which can be integrated into your website in minutes. If you prefer more advanced integration, they provide API access, allowing for a tailored connection between Knowstory and your website.
Knowstory presents straightforward pricing. The free plan includes unlimited widgets, 30 questions, and 100 pages of text. The starter plan, at $29 per month, offers unlimited widgets, 250 questions, and 1,000 pages of text. The pro plan is available at $99 per month, offering unlimited widgets, 1,000 questions, 4,000 pages of text, and API access. Lastly, the enterprise plan, priced at $499 per month, includes unlimited widgets, 20,000 questions, 100,000 pages of text, Founders' phone numbers, API access, and custom features.
The specifics of what it means for a 'story' to be public on Knowstory is not clearly stated. However, within their context, it is likely that a public story allows users to ask questions on your website, with charges being billed per question.
Charges for questions asked to a public story on Knowstory are borne by the person or organization that owns the story. Meaning, whoever implements this AI tool onto their website will be billed per customer query.
Knowstory reduces the load on your support team by handling common user queries through its AI-powered chatbot. By delivering immediate, accurate responses to common queries, it eliminates the need for your support team to address these frequent and often repetitive inquiries, thus allowing them to focus on more complex tasks.
Knowstory's pricing plans provide varying limits on widgets and questions. The free plan comes with unlimited widgets and 30 questions. The starter plan contains unlimited widgets and 250 questions. With the pro plan, you get unlimited widgets and 1,000 questions. Lastly, the enterprise plan brings unlimited widgets but offers a generous 20,000 questions.
The response time for Knowstory's support varies with each plan. The starter plan offers a one-day response time. However, the pro plan significantly speeds up this response time, providing support within just one hour. The enterprise plan provides a direct line to the Founders' phone numbers for immediate assistance.
Yes, Knowstory can be customized to match your business needs. The 'Enterprise' plan, in particular, comes with custom features on top of API access allowing you to personalize the usage of Knowstory as per your specific business requirements.
If you need to contact Knowstory, they make it available through email to [email protected] or Twitter. Depending on your plan, the enterprise tier also offers contact via the Founders' phone numbers.
Even though Knowstory does not provide a precise definition, a 'page of text' within its context likely refers to a measure of the amount of text content from your website or uploaded documents that the system can analyze. The limits for each plan are defined in 'pages of text' with specific quantities for each tier.
Pros and Cons
Pros
- Conversational context understanding
- Boosts website engagement
- Reduces support load
- Handles common queries
- Snappy and capable
- Easy chatbot creation
- Secure document storage
- Supports various document formats
- Public stories feature
- Billing per question
- Twitter and email support
- Accessible documentation
- Embeddable search bar
- Easy API integration
- Flexible pricing
- Free plan available
- Quick customer support
- API access on selected plans
- Custom features for businesses
- Unlimited widgets with every plan
Cons
- No live customer support
- Limited document format compatibility
- Limited free plan capabilities
- Charges per question asked
- No customizability for chatbot
- Needs more secure data storage
- No detailed metadata for chatbots
- Limited API endpoint functionality
- Unclear privacy policy details
- Strictly web-based user interface
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