MetaDialog is an AI-based tool focused on providing conversational interfaces for businesses. It leverages Large Language Models to offer customized AI solutions, which can be deployed even on-premises. This ensures data privacy and compliance, making it ideal for businesses prioritizing data security. The tool features two primary products, namely, SMB AI Support Platform and Enterprise AI Support Platform. The SMB AI Support Platform is designed to automate customer support conversations, providing secure, multilingual AI support that smoothly integrates into existing customer support software systems. The Enterprise AI Support Platform, on the other hand, is geared toward integrating Generative AI into regular business processes, offering fully customizable, scalable solutions. A distinguishing feature of MetaDialog is its provision to create Custom Large Language Models. This functionality allows for the quick and cost-effective deployment of secure, private, and compliant language models, underlining the company's commitment to data control and privacy. The models are trained with up-to-date knowledge, ensuring immediate responses. The tool also provides advanced searching capabilities and precise, compliant responses via its cutting-edge language models.
F.A.Q (20)
MetaDialog is an AI-based tool that provides conversational interfaces for businesses. Utilizing Large Language Models, it caters to businesses requiring customized AI solutions. It is particularly beneficial for businesses prioritizing data privacy and compliance. MetaDialog features two primary components: SMB AI Support Platform and Enterprise AI Support Platform. It also provides businesses the ability to create Custom Large Language Models.
MetaDialog ensures data privacy and compliance by allowing the customization and deployment of AI solutions in an on-premise environment. This approach guarantees that sensitive business data never leaves the customer's trusted environment. All solutions provided by MetaDialog are in compliance with GDPR.
MetaDialog's SMB AI Support Platform is architected to automate customer support conversations for businesses. It offers multilingual AI support that integrates seamlessly with existing customer support software systems. This platform boasts secure data handling and makes customer interactions more efficient.
The Enterprise AI Support Platform by MetaDialog is designed to integrate Generative AI into regular business processes. It offers fully customizable and scalable solutions, paving the way for the inclusion of advanced artificial intelligence in various business operations.
MetaDialog integrates into existing customer support systems through a seamless and secure integration protocol. It ensures a smooth transition and automation of customer support conversations. Its technology is versatile enough to adapt to any existing customer support software.
MetaDialog creates Custom Large Language Models through a process that involves secure, private, and compliant model training. These models, comprising the most recent knowledge, provide instant responses, ensuring swift and accurate communication.
Yes, MetaDialog is designed to operate even on-premise. This guarantees data privacy and compliance as the business data stays within the trusted environment of the business and isn't exposed to external interfaces.
MetaDialog caters to a wide range of industries, including finance, governments, retail, SaaS, and healthcare. This versatility shows the adaptability of MetaDialog's AI solutions to different business models.
MetaDialog offers advanced search capabilities using its superior retrieval model. This model ensures quick and efficient access to relevant content, providing precise and compliant responses.
The SMB AI Support Platform offered by MetaDialog is specifically designed for automating customer support conversations, while the Enterprise AI Support Platform focuses on integrating Generative AI into regular business processes, providing fully customizable and scalable AI solutions.
MetaDialog's Generative AI deals with creating new, meaningful content based on the knowledge it has. This functionality comes into play in the Enterprise AI Support Platform, where it is integrated into regular business processes.
MetaDialog's Large Language Models are renowned for their up-to-date knowledge pool, efficiency, and high-performance secure, private and compliant models’ training to provide immediate responses. They are capable of fast and cost-effective deployment.
MetaDialog is highly customizable to business needs. It seamlessly connects data from different sources, follow company guidelines, and adapts its AI solutions to various business operations and requirements.
Yes, MetaDialog's AI solutions can be seamlessly integrated with other software systems, APIs, databases, and CRMs, enabling businesses to leverage their existing infrastructure.
MetaDialog offers two key deployment options. Businesses can use MetaDialog through their API, or install its language models entirely on their premises, ensuring utmost data security.
MetaDialog ensures compliant responses through its fine-tuned language models that strictly follow internal company policies and guidelines. Its compliance adherence is stress-free and reliable.
MetaDialog has been used in several sectors and industries. Its case studies include cooperation with governments, the largest marketplace in Africa (jiji.ng), software development company MacPaw, and the hosting provider Fozzy.
Yes, MetaDialog offers the option to schedule a demo to experience its technology first-hand. Interested users can test the technology by asking questions about the company and its products.
MetaDialog improves customer support by automating up to 87% of customer support conversations and providing fast, accurate, and compliant responses, resulting in increased efficiency and customer satisfaction.
MetaDialog is designed to handle a wide variety of data from different sources. It accommodates data from APIs, websites, databases, CRMs, etc., making it versatile for various business requirements.