Tool Information
Versational™ is an AI-Driven Conversation Enablement Platform that enables users to capture the most important insights from conversations, compress 1-hour meetings into 6 minutes of insights, and auto-export tasks to CRM. The platform utilizes the latest in behavioral science metrics to make coaching easier and faster. It also provides AI-powered custom topic trackers that assist in discovering valuable insights, such as identified needs, objections, and buyer perceived value. It can also detect action items and issues automatically with up to 84% accuracy and can assign, schedule and confirm action items with just one click. Additionally, it provides AI-Topics™ that lets users track custom topics with greater accuracy than keywords and unsupervised topics that can find emerging themes. Versational™ is a powerful tool for sales teams, virtual education, product marketing, training and onboarding, recruiting, and project and program management.
F.A.Q (20)
Versational functions as an AI-Driven Conversation Enablement Platform. It enables users to extract important insights from conversations, compress lengthy meetings into condensed insights, and automatically export tasks to CRM. Using behavioral science metrics, it aids in coaching and provides AI-powered custom topic trackers to discover valuable insights such as identified needs, objections, and buyer perceived value. Versational can detect action items and issues with up to 84% accuracy and provides one-click mechanism to assign, schedule, and confirm action items.
Versational uses advanced AI algorithms to compress 1-hour meetings into 6-minute insights. It extracts key points from a conversation or meeting, identifies action items, and highlights important topics. It automatically summarizes these insights, reducing an hour-long meeting into a concise 6-minute review.
Yes, Versational can auto-export tasks to your CRM. It does this by identifying action items, important points, and insights from your conversations and automatically filling these into the corresponding fields in your CRM.
Versational's action item detection feature operates with an accuracy of up to 84%. The system is capable of detecting, assigning, scheduling, and confirming action items with just a single click.
Versational uses the latest in behavioral science metrics to facilitate coaching. It analyzes conversations, identifies key behavioral traits, and provides actionable insights to improve conversational skills and effectiveness.
Versational utilizes AI-Topics™ to track custom topics. This feature enables users to follow specific topics with greater precision than basic keywords. It also has the capability to identify unsupervised topics that can detect emerging themes.
Versational's Conversation Enablement Platform can be used across a variety of use cases including sales teams, virtual education, product marketing, training and onboarding, recruiting, and project and program management.
For virtual education, Versational can be extremely beneficial. It enables the recall of everything that was said, aids in the creation of study guides, and highlights important points for quick learning. All these functionalities make the process of educating and learning more effective, efficient, and interactive.
Versational contributes to effective project and program management by capturing key insights from meetings, identifying action items, and compressing lengthy meetings into brief summaries of insights. The platform keeps everyone in the loop without them necessarily attending every meeting. Tasks can be automatically exported to CRM systems, simplifying task management and project tracking.
The AI-Topics™ feature in Versational allows users to track custom topics. Using AI, this feature can classify custom topics 2-3 times more accurately than keywords. This method proves highly effective when users need to track particular subjects across their conversations.
Yes, Versational can be used for recruiting. The platform's ability to record and analyze conversations can help hiring teams make informed decisions. By identifying key insights, patterns, and traits from conversations with prospective candidates, Versational provides a powerful way to reduce time-to-hire and hire with confidence.
Versational offers higher accuracy for topic tracking compared to just keywords. The platform's AI-Topics™ can classify these custom topics with 2-3 times greater accuracy than standard keyword tracking.
Versational identifies needs, objections, and buyer-perceived value by leveraging AI-powered topic trackers. These can detect and bring attention to these insights with greater than 70% accuracy. This allows sales teams to better understand and respond to the buyer's needs and objections.
Versational exhibits an ability to identify 20 different speakers with 85% accuracy. This feature enables it to accurately attribute insights and conversation points to the correct participant.
Versational assists in detecting action items and issues by using AI algorithms to analyze conversations. It automatically identifies tasks, goals, problems, and key discussion points with an accuracy of up to 84%.
Yes, Versational has the capability to assign, schedule, and confirm action items. Once it detects an action item, it allows users to assign and schedule the task with just a single click. The platform can also confirm completed action items seamlessly.
Versational uses its advanced AI capabilities to analyze sentiment, intent, and interactions in conversations. It can extract 'gems' by topic while also scrutinizing individual interactions for sentiment and intent. This provides the necessary context and understanding to effectively respond to or build upon these interactions.
Versational integrates with your CRM by automatically syncing conversation insights, action items, and important context to your CRM records. It can also auto-assign speakers to your CRM contacts, and decrease the time spent on manual data entry.
Versational employs AI to identify interaction patterns that increase buyer purchase intent by 35%. This can help sales teams better tailor their strategies and focus on interactions that are more likely to result in a successful sale.
Versational helps you improve conversation value by using leading behavioral science metrics. It provides post-conversation intelligence, helping individuals or teams understand their interaction rates, talk-listen ratios, sentiment responses, and insight delivery. This allows users to tailor their approach to improve their conversational effectiveness and the outcomes achieved from it.
Pros and Cons
Pros
- Compresses 1-hour meetings into 6 minutes
- Auto-export tasks to CRM
- Behavioral science metrics for coaching
- Automatically detects action items with 84% accuracy
- Assigns
- schedules
- and confirms action items with a click
- Tracks unsupervised topics
- Useful for sales
- virtual education
- product marketing and more
- Transcribes at 93% accuracy
- Identifies up to 20 speakers with 85% accuracy
- Automated key phrase extraction
- Capable of recording from any browser
- Actionable takeaways without taking notes
- Creates emails with next steps
- Automatically syncs with CRM
- Automates data entry
- Detects relationship risks and growth opportunities
- Tracks trending sentiment
- Q&As
- needs
- and intent
- Behavioural science metrics for conversation improvement
- Pin audio or video snippets to custom playlists
- Preserves speaker context for decision tracking
- Auto-assign speakers to CRM Contacts
- Tracks interaction rates for participant health
- Track postitive
- negative
- or neutral sentiment
- Tracks insights in answering questions
- Allows for global search across recordings
- Allows for discovered patterns and trends in voice of customer
- Filter or search by words
- phrase
- tag
- topics
- speaker and more
- Access and filter your recordings by tag
- team
- speaker and more
- Uploads any audio or video recording format
- Auto-fill account
- contact
- note and event records with action items
- Classifies custom topics 2-3 times more accurately than keywords
- Identifies interactions that boost buyer purchase intent by 35%
- Run unsupervised learning on your conversations
- Analysizes responses for sentiment
- feelings
- and authenticity
- Identifies communication style of contacts
Cons
- No mentioned integrations with Linux
- 84% accuracy is not guaranteed
- No specific language support listed
- Less than 100% transcription accuracy
- Unsure keyword/topic track performance
- Limited to 20 identified speakers
- No offline functionality mentioned
- Auto-export only available to CRM
- Complex interface may be overwhelming
- Unclear behavioural metric analytics
Reviews
You must be logged in to submit a review.
No reviews yet. Be the first to review!
Similar Tools
